Understanding the Role of Homecare Professionals

When you need homecare, the whole process can be overwhelming and intimidating. Whether this need comes from a sudden accident or health issue, or you’ve been dealing with a degenerative condition, the loss of independence can be a struggle to cope with. At True Homecare, we understand that getting the support you need can be stressful, and this is only exacerbated if you’re not getting the right care for your specific needs. This is why we’re providing information that allows you to stay in control and get exactly what you’re looking for.

District nursing 
District nurses are qualified, registered nurses that give crucial healthcare to people in their own homes. Most often, they will visit after someone has been discharged from hospital (for things like wound dressing changes etc) or when someone has a long-term medical condition that requires ongoing nursing care. In addition to providing this support, they will often teach people and their loved ones how to provide any necessary care and check if you may need any other specialist support.

Occupational therapy
Occupational therapists can help you do the activities you love when you’re having difficulty doing everyday tasks. Health conditions that can impact your day-to-day living can include a learning disability, mental health condition, a physical disability or other illness. Their role is to make everyday life easier for you. This could be through adding mobility aids, making changes to your environment or approaching tasks in new ways.

If you have a condition, illness or injury that restricts your movement, a physiotherapist will work to help improve this and mitigate any future problems. They will work with you to treat the immediate problem and offer guidance on how to prevent the problem recurring or worsening. This can include regular exercises, changes to your posture etc.

Home care
Home care services provide you with the care and support you need to live independently in your own home. This doesn’t include nursing support and is also referred to as ‘social care’ or ‘domiciliary care’. At True Homecare, we provide high-quality homecare services to people throughout Stockport, Wilmslow, and the surrounding areas. If you think our team can help you or your loved one live in the comfort of their own home in dignity, don’t hesitate to contact us. We’re a friendly, approachable team dedicated to supporting our clients make the most out of every day.

Funding Your Care
Unlike NHS treatment, social care is usually means-tested. At True Homecare, we work hard to ensure that our clients get the best possible care, no matter their needs.

When we establish your care plan, we’ll be able to tell you the specific costs associated with your care. We believe in being transparent, so you’re shocked when you receive your invoice.

Every two weeks, we’ll send you an invoice by either post or email. We work on a completely individualised basis but generally, payment will be expected a week after receipt of the invoice.

You can choose to pay through standing order and if that’s the case, a set amount will be taken from your nominated account every month. If this doesn’t cover the cost of your care (due to bank holidays or extra support needed) our finance team will send an invoice for the remainder of the cost of care.

We also accept payments by direct debit. This allows you more flexibility in the amount you pay. You can pay a set amount per month or choose to pay the actual cost of support per month. If you’re looking to pay by direct debit, contact the True Homecare team so we can provide the necessary documents to provide your bank.

If you would prefer to pay by cheque, our team will give you all the information you need to do so.

If you’re looking for at home care in Stockport, Wilmslow, and the surrounding areas, contact the team at True Homecare. We’re dedicated to utilising our extensive experience and expertise to ensure our clients can live independently and with dignity in their own home.

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