True Homecare provides compassionate end-of-life care for clients across Stockport, Wilmslow, and the wider Cheshire region. Our team comprises skilled professionals, care managers, care coordinators and caregivers who are experts in palliative home care. We provide personalised support that focuses on comfort, dignity, emotional wellbeing, and respecting each client's individual wishes while they remain in the familiar surroundings of their own home.
Get in touch with our Stockport and Wilmslow-based team on 01614281989. Our dedicated support team is available 24/7 and aims to respond to all adult social care enquiries immediately. Whether you need end-of-life care alone or alongside our other services such as Domiciliary Care, Dementia & Alzheimer's Care, or Long-Term Condition Support, we are here to help.
Our care management team will visit to discuss your requirements, learn more about the client's health history, symptoms, and personal wishes, and conduct a free, sensitive assessment in their home. This helps us understand the exact level of support required, including 24-hour support, waking nights, or sleeping nights, to ensure comfort and dignity throughout.
Our team will create a fully person-centred care plan focused on comfort, pain relief, and emotional support. Our CQC-rated service is delivered by trained care professionals holding relevant UK certifications. We provide respectful support with daily routines, personal care, medication assistance, mobility support, emotional wellbeing, and comfort-focused care.
End-of-life care is a highly specialised support service designed for individuals in the final stages of a life-limiting illness, focusing on comfort rather than cure. Our approach is deeply compassionate yet clinically informed, prioritising pain and symptom management, emotional and spiritual wellbeing, and dignity at every stage. We work alongside other healthcare professionals, such as district nurses, GPs, hospital teams, pharmacists, and hospice teams, to provide coordinated palliative home care.
True Homecare's end-of-life care provides the profound peace of mind that comes from knowing a loved one is safe, comfortable, and treated with dignity in their own home. By transitioning from the stress of navigating a life-limiting health condition alone to our structured, compassionate support, families experience real relief in their daily lives, freed to spend meaningful time together rather than managing round-the-clock care alone.
Your comfort is our priority. From the moment you reach out, our dedicated team ensures that your care plan is not only effective but also reflects the high standards of quality you deserve. We deliver care that aligns with your lifestyle, allowing you to thrive at home.
Each member of our team brings a wealth of experience, training, and a genuine passion for providing exceptional care. We’re here to help you live comfortably and independently, with the support you need, when you need it.
Every person is different, and so are their care needs. That’s why we offer flexible, bespoke care solutions that cater to your specific requirements. Whether it’s companionship, specialist care, or assistance with daily tasks, we tailor our services to support your health, happiness, and wellbeing at home.
We provide flexible night-time support tailored to your needs, whether that involves a waking carer for constant monitoring or sleeping night care for peace of mind.
Our team ensures safety and precision by collaborating closely with clinical teams and GPs to manage prescriptions and administer medications accurately.
We provide respectful and attentive care, assisting with bathing, grooming, and dressing while prioritising the client's privacy and personal dignity.
Beyond physical care, we offer compassionate companionship to reduce isolation and provide a supportive presence for both the client and their family.
We provide dedicated support during hospital visits, ensuring clients are accompanied and comfortable throughout stressful medical appointments.
To enhance overall wellbeing, we assist with gentle outings and walks, helping clients enjoy fresh air and connect with their community.
At True Homecare, we take the time to understand your family's needs. Our team is dedicated to providing high-quality, CQC-rated 'Good' care that helps ensure your loved one's are as comfortable and peaceful as possible. We are available 24/7 to support you throughout this process, offering compassionate care with the highest standards of dignity and respect. Our service is aligned with the rigorous standards of the United Kingdom Homecare Association (UKHCA) and the Royal College of Nursing (RCN) guidelines. This commitment ensures that all staff hold relevant UK certifications and qualifications to deliver safe, expert care, with complex clinical packages overseen by qualified Registered Nurses (RNs).
Quality in end-of-life care isn't measured by a single visit but by consistency under pressure, and that's the standard we're independently held to. True Homecare holds a 'Good' rating from the Care Quality Commission, reflecting evidence from inspections that it provides safe, effective, and compassionate care. That rating underpins every part of our end-of-life service, from how we train carers in symptom recognition to how quickly we respond when a family calls with an overnight change.
For clients living with cognitive impairment, we provide specialised support to manage memory loss and confusion. Our approach focuses on maintaining a calm, familiar environment while utilising cognitive support techniques to reduce anxiety and promote stability in the final stages of life.
We offer temporary relief care to support family members and primary caregivers. By providing professional intervention, we help prevent caregiver burnout, giving loved ones the essential time to rest and recharge while knowing their relative is receiving expert, continuous care.
Every end-of-life care package follows the same structured process, adapted to the pace your family needs.
A senior carer visits to understand the client's condition, wishes, current clinical support, and the family's own capacity, usually within 48 hours of first contact.
We build a written care plan in consultation with the family and, where possible, the district nursing or hospice team, covering routines, preferences, and emergency contacts.
We select a small, consistent team based on the client's personality, interests, and specific care needs, rather than assigning whoever is next on a rota.
Care plans are reviewed regularly and updated immediately after any significant change in condition, in direct contact with the clinical team involved.
Families have a direct line to our care coordination team at any hour, so an overnight change doesn't have to wait until the next scheduled visit to be addressed.
Where a family wishes, our senior carers can help facilitate conversations around advance care planning, including preferred place of care, resuscitation preferences, and any existing Advance Decision or Lasting Power of Attorney documentation, always working alongside a GP or clinical nurse specialist.
Our involvement doesn't end abruptly. We offer follow-up contact to families after a bereavement. We can signpost to local and national bereavement support services, recognising that the people we've cared for and those who cared for them alongside us both need support afterwards.
Choosing between home-based care and a residential setting shapes daily life significantly during a client's final months.
Criteria | True Homecare | Residential Care |
Remains in a familiar environment | ✅ | ❌ |
One-to-one, dedicated attention | ✅ | ❌ |
Flexible visiting hours for family | ✅ | ❌ |
Consistent, familiar carers | ✅ | ❌ |
Care plan built around one individual | ✅ | ❌ |
End of life care focuses on providing palliative support to manage pain and distressing symptoms. It involves a multidisciplinary approach to ensure physical comfort, emotional stability, and spiritual peace for the individual during advanced stages requiring palliative support.
Palliative care is a broad approach to managing life-limiting illnesses and can begin at diagnosis. End-of-life care is a specific phase of palliative care that focuses on the immediate needs of a person nearing the end of their life.
Our care coordination team is reachable directly, and we can adjust visit frequency or move to live-in support at short notice as needs change, rather than requiring a lengthy reassessment process first.
No. We support families managing any life-limiting health condition, including heart failure, respiratory health condition, dementia, Parkinson's, and other neurological conditions, wherever comfort and dignity have become the priority.
Care should be initiated as soon as a life-limiting condition diagnosis is given or when symptoms become difficult to manage at home. Early planning ensures the client's wishes are respected and reduces the need for crisis-driven decisions.